Self-Service That Actually Works

True developer self-service with enterprise governance. No compromises.

THE PROBLEM

The Productivity Paradox

While Development has gained 10X speed, Software Delivery is sluggish

Ticket Ops Bottleneck

Developers wait days for simple environment requests

Governance vs. Speed

Strict controls slow delivery, loose controls create risks

Cognitive Load

Different tools, different processes, different outcomes

Every developer request represents lost velocity. Teams spend 20-30% of their time on infrastructure coordination instead of building features.

SOLUTION

Beyond Developer Portals

Why Most Self-Service Developer Portal Initiatives Fail

Developer Portals

  • Core Architecture: Portal First; Built On top of broken pipelines
  • Interface: Custom UI development & maintenance
  • Impact: No impact on release velocity; as they rely on the same fragmented tools

Facets Orchestration Framework

  • Core Architecture: Contracts First; Fixes broken pipelines
  • Interface: Use what you like (headless, portals, IDE)
  • Release Velocity: Orchestration Engine, improve release velocity by 5X
STEPS

True Developer Autonomy

Self-Service Without Limits in software delivery (Deploy, Operate & Monitor)

1

Select Project Type

From the Pre-approved module library

2

Drag & Drop

Configure and connect components

3

Deploy

Deploy on to environments in a self-service manner

4

Manage

Operate on the entire environment lifecycle

Developer Tasks

1

Declare architectural intents, not raise tickets

2

Self-serve environment creation

3

Compare configuration differences proactively

4

Self-serve resource scaling with guardrails

5

Use preferred DevEx: portal, cli or modern IDEs

CONTROL

Governance by Design, Not Compromise

Built-in Guardrails

Security Baseline

Encryption, monitoring, compliance automatically included

Environment Policies

Different rules for dev/staging/production

Cost Controls

Spending limits and auto-shutdown for non-production

AI

AI-Enhanced Productivity

Organizational context enhances developer productivity

How Facets builds Context

The orchestrator builds organizational context from:

Service Architecture
Service architecture and dependencies
Environment Patterns
Environment types and overrides
Contracts & Guardrails
Contracts metadata from Terraform Modules
Metrics & Logs
Observability systems

How AI uses the Context

Debugging Assistant
Root cause analysis using full system context
Terraform Authoring
Generate modules based on organizational standards
Blueprint Discovery
Convert existing infrastructure to standardized blueprints

Natural Language Operations

Facets AI Assistant
03:52 PM
U
I need a staging environment for the new payment feature with a database and Redis cache
AI
āœ… Created staging-payment-v2 environment  
ā”œā”€ā”€ PostgreSQL (medium, backup enabled)
ā”œā”€ā”€ Redis cluster (small, no persistence)  
ā”œā”€ā”€ Load balancer with SSL
ā”œā”€ā”€ Monitoring and logging configured
└── Estimated cost: $247/month
"We empowered teams with workflow ownership using Facets. Developer autonomy transformed our entire delivery process and everything clicked perfectly."
Kaushal Bagtharia
Kaushal Bagtharia

AVP, DevOps • MPL

MPL logo
COMPARISON

The Productivity Transformation

Developer Friction

Current developer experience challenges

  • ticketOps and waiting for DevOps
  • Environment uncertainty and deployment surprises
  • Manual coordination and tribal knowledge dependency

Developer Flow

Enhanced developer productivity

  • Self-service and instant provisioning
  • Focus on features, not deployments
  • AI-powered assistance and organizational context

Productivity Impact

20%+
Productivity Lift
5X
Release Velocity
60%
Platform Team freed up

Ship Faster. Stay Compliant. Always.

Deliver 5Ɨ faster releases while keeping governance intact