Support model
Details about different support models
Introduction
Facets.Cloud currently offers two plans:
- Growth plan - best suited for startups
- Enterprise plan - best suited for larger organizations
Additionally, you can request Slack support, onboarding support, priority change requests, and joint discussion hours with Facets support@facets.cloud
For current pricing (Resource Instance allowances, per-resource cost, and marketplace options), see the Pricing page.
Comparision
| Growth Plan | Enterprise Plan |
|---|---|
| Hosted in our cloud | Hosted in your cloud |
| Unlimited number of projects, environments & users | Unlimited number of projects, environments & users |
| Resource Instance limits apply (see Pricing) | No cap on the number of resources |
| Basic RBAC | Comprehensive RBAC |
| Supports GCP, AWS, Azure | Supports GCP, AWS, Azure and Custom Clouds |
| 24x7 Slack Community | Dedicated Slack channels, onboarding support, consultation calls |