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Support
Changelog
Changelog

Support

Get help with Facets: understand the Growth and Enterprise support models and follow the steps to raise and track a support ticket.

Support model

Compare the Facets Growth and Enterprise support plans: hosting, resource limits, RBAC, supported clouds, and the Slack and onboarding support each includes.

Raise a support ticket

How to raise a support ticket with Facets using ClickUp: prerequisites for access, step-by-step instructions to create a task, and the ticket status workflow.