Support
Get help with Facets: understand the Growth and Enterprise support models and follow the steps to raise and track a support ticket.
Support model
Compare the Facets Growth and Enterprise support plans: hosting, resource limits, RBAC, supported clouds, and the Slack and onboarding support each includes.
Raise a support ticket
How to raise a support ticket with Facets using ClickUp: prerequisites for access, step-by-step instructions to create a task, and the ticket status workflow.
Backstage
Install the Facets Cloud plugin in Backstage to view environments, trigger releases, and access Terraform outputs from your developer portal.
Support model
Compare the Facets Growth and Enterprise support plans: hosting, resource limits, RBAC, supported clouds, and the Slack and onboarding support each includes.